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Privacy Policy

A legal disclaimer

This Privacy Policy explains how Nutmeg Threads (referred to as "we," "us," or "our"), located in Miami, Florida, collects, uses, shares, and protects the Personal Information of our customers and website visitors ("you"). We are committed to protecting your privacy in compliance with applicable U.S. federal and state laws, including provisions relevant to the State of Florida.

 

1. INFORMATION WE COLLECT

 

We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you ("Personal Information").

 

A. Information You Provide Directly to Us:

 

  • Contact Information: Name, email address, shipping address, billing address, and phone number.

  • Transaction Information: Products purchased, date and time of transaction, and payment details (processed securely by our third-party payment processor).

  • Account Information: Username, password, purchase history, and preferences.

  • Communications: Information you provide when contacting customer support (e.g., through email or contact forms).

 

B. Information Collected Automatically:

 

  • Usage Data: Browsing history, pages viewed, time spent on our site, links clicked, and search terms used.

  • Technical Data: Internet Protocol (IP) address, browser type, device type (mobile/desktop), operating system, and unique device identifiers.

  • Geolocation Data: General location data inferred from your IP address (e.g., city/state).

  • Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to track activity, gather usage data, and deliver targeted advertising.

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¡Lo entiendo perfectamente! Me disculpo por haber incluido tablas en la Política de Privacidad anterior. A veces uso ese formato para estructurar la información legal, pero entiendo que no es ideal para todos los sitios.

Aquí tienes la Política de Privacidad de Nutmeg Threads, en inglés, basada en las leyes de e-commerce de EE. UU. (específicamente Florida), con los mismos puntos importantes, pero escrita únicamente en formato de prosa y listas para evitar las tablas.

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2. HOW WE USE YOUR INFORMATION

 

We use your Personal Information to operate our e-commerce business and serve you:

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  • Fulfilling Orders: To process your purchases, complete payment transactions, accurately ship your products, and manage any returns or exchanges.

  • Account Management: To manage your registered customer account, provide necessary customer support, and send you service-related communications.

  • Marketing and Advertising: To send you promotional emails, newsletters, and special offers based on your preferences. We also use this data to deliver personalized and targeted advertising, which may be considered a "sale" or "sharing" under certain state privacy laws.

  • Improving Services: To analyze how our website is used, measure the performance of our products, and continuously improve our site functionality and overall user experience.

  • Legal Compliance: To comply with legal obligations, prevent fraud, and enforce our website's terms and conditions.

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3. HOW WE SHARE YOUR INFORMATION

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We may share your Personal Information with other parties for the purposes outlined above:

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  • Service Providers: We share data with third-party companies that perform essential services on our behalf, such as payment processors (e.g., PayPal), shipping and fulfillment carriers (e.g., USPS), marketing agencies, data analytics providers (e.g., Google Analytics), and IT service providers.

  • Marketing and Advertising Partners: We share information with third parties, including social media platforms and ad networks (e.g., Meta/Facebook, Google), to help us promote our products. Please note that we may "sell" or "share" certain Personal Information with these partners to facilitate targeted advertising, a practice you have the right to opt-out of.

  • Legal Authorities: We will disclose information when required by law or when necessary to protect our legal rights, property, or safety, or the safety of others.​

 

4. CONSUMER PRIVACY RIGHTS (FLORIDA & U.S. STATES)

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Residents of Florida, under the Florida Digital Bill of Rights (FDBR), and residents of other states with comprehensive privacy laws (like the CCPA/CPRA, if applicable), may have specific rights regarding their Personal Information. These rights are subject to certain exceptions:

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  • Right to Know/Access: You have the right to confirm if we are processing your Personal Information and to access the specific data we have collected about you, including the categories of information, the sources, the purposes of collection, and the categories of recipients with whom the information is shared.

  • Right to Correction: You have the right to request that we correct inaccuracies in the Personal Information that we maintain about you.

  • Right to Deletion: You have the right to request the deletion of Personal Information that we have collected from or about you, subject to legally permissible retention exceptions.

  • Right to Opt-Out of Sale or Sharing: You have the right to direct us not to sell or share your Personal Information for the purpose of targeted advertising.

  • Right to Opt-Out of Targeted Advertising: You have the right to instruct us to stop processing your Personal Information for the specific purpose of targeted advertising.

  • Right to Appeal: If we deny your request to exercise your privacy rights, you have the right to appeal our decision by contacting us within a reasonable timeframe after receiving our denial.​

 

5. CHILDREN’S PRIVACY

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We are committed to protecting the privacy of children. Our website is a general audience site and is not intended for use by children under the age of 13.

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  • Children Under 13 (COPPA): We do not knowingly collect Personal Information from children under 13 years of age. If we become aware that we have collected such information, we will take immediate steps to delete it.

  • Minors Under 18 (FDBR): In compliance with the FDBR, we do not process, collect, sell, or share the Personal Information of consumers who are under 18 years of age where we have actual knowledge, or where a controller should have known, that the consumer is under 18. We do not engage in targeted advertising directed toward known children.

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6. HOW TO EXERCISE YOUR RIGHTS​

 

To exercise any of the rights described above, or if you have any questions about this Privacy Policy or our practices, please contact us using one of the following methods:

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  • Email: [Insert Your Dedicated Privacy/Support Email Address Here]

  • Mailing Address: Nutmeg Threads, [Insert Your Full Mailing Address Here - e.g., 123 Street Name, Miami, FL 331XX]

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We will respond to all verifiable consumer requests as required by applicable law.​

 

7. CHANGES TO THIS POLICY​

 

We may update this Privacy Policy periodically to reflect changes in our business practices, or due to operational, legal, or regulatory requirements. We will post the revised policy on this page and update the "Last Updated" date at the top of the policy. We encourage you to review this policy whenever you visit our website.

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